Last Updated: 15 October 2025 • Version: 2.3 • Next review: October 2026
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Website content is general information, not medical advice. Always consult a licensed clinician for individual assessment.
All materials are the property of The Health Clinic Stockholm AB or licensors and may not be reproduced/modified/distributed without prior written consent.
We are not responsible for content, security, or privacy practices of external sites linked here.
Swedish law applies. Disputes are resolved by Swedish courts.
To the extent permitted by law, we are not liable for indirect/consequential damages, data loss, or costs arising from third-party errors, service interruptions, or external labs/imaging. Nothing limits liability for gross negligence or statutory patient injury.
Video/online consultations are performed by licensed clinicians under Swedish law. Patients must provide accurate information and a private, safe environment. If a physical exam is required, we may refer or reschedule. Digital care does not replace emergency care—call 112 in emergencies.
Payment is on-site or via secure link. Installments may be offered via Klarna or via Medical Finance. Eligible patients referred by The Health Clinic Stockholm (including Health Connect Stockholm) may access interest-free installments up to 24 months through Medical Finance, subject to Medical Finance’s independent credit assessment and approval. Unless otherwise agreed in writing, full payment is due immediately after each visit.
Pay SEK 2,500 on site. Additional balances may be billed to the insurer under a written agreement. If payment is not received within 20 working days, an invoice will be sent to the patient (due within 48 hours). The patient is ultimately responsible unless liability is explicitly transferred by a direct-billing agreement.
SEK 2,500 is always paid on site. Remaining balances may be invoiced only with a written embassy/consulate agreement. If payment is delayed beyond 20 working days, the individual becomes personally liable for the full amount.
Cancel ≥ 24 hours in advance. Late cancellations/no-shows are charged in full. Exceptions only for acute illness with a valid medical certificate.
Discounts apply only to services performed at our clinic (not external labs/imaging).
Invoices due within 10 days. Late payment may incur default interest (Interest Act 1975:635 §6), reminder/collection fees (Debt Collection Act 1974:182), and possible credit reporting (Credit Information Act 1973:1173).
Under the Distance and Off-Premises Contracts Act (2005:59), withdrawal rights do not apply to healthcare services once delivery has begun or been completed with the patient’s consent. Prepaid services are refunded only if the clinic cancels or cannot provide the service within a reasonable time.
Mandatory patient injury insurance under the Patient Injury Act (1996:799).
Access to records; correction/annotation; informed consent & participation; right to complain and receive a response.
We operate a documented quality and patient-safety system. Serious events are reported to IVO per Lex Maria.
We use essential cookies (always active), analytics cookies, and marketing cookies. Non-essential cookies require active consent (no pre-checked boxes). You can change/withdraw consent anytime via Cookie Settings. Disabling cookies may affect functionality. See our Cookie Policy for details.
The Health Clinic Stockholm AB • Org. No. 559385-2618
Kungstensgatan 2, 114 25 Stockholm, Sweden • info@healthclinic.se
Identity/contact; health records (diagnoses, notes, test results); appointment, billing, insurance/embassy; website/communications data.
Healthcare & records (legal obligation); bookings/billing (contract); legal reporting (e.g., IVO) (legal obligation); fraud/IT security (legitimate interest); analytics/marketing (consent).
Collected from patients; generated during care; received from partners (labs, radiology, insurers/embassies); via web interactions.
Shared only when lawful and under GDPR Article 28 Data Processing Agreements with authorized staff, labs, radiology, insurers/embassies, and IT/support vendors.
Data Protection Officer (DPO): dpo@healthclinic.se
Medical records retained per statutory periods; admin data per accounting/legal rules; securely deleted or anonymized after retention.
Encryption, access control, role-based permissions, secure backups, continuous audit logging.
Access; correction/annotation; restriction; objection to marketing; withdraw consent; complaint to IMY (Integritetsskyddsmyndigheten).
No transfers outside EU/EEA without adequate safeguards.
We operate under SOSFS 2011:9 and Patientsäkerhetslagen (2010:659). A Patient Safety Report is published by 1 March each year.
The Health Clinic Stockholm AB • Organisation number 559385-2618 • VAT SE559385261801
Registered seat: Stockholm, Sweden • Address: Kungstensgatan 2, 114 25 Stockholm
Email: info@healthclinic.se • Phone: 08-733 33 44 • Website: https://healthclinic.se
We do not provide emergency services. For acute or life-threatening conditions, call 112.
Version 2.3 — adopted 15 October 2025. Next review: October 2026.
